Last updated: March 14, 2026
If you are unsatisfied with a purchase or service provided by Somerled Corp, you may request a refund within 30 days of the original transaction date. Refund requests made after 30 days will be reviewed on a case-by-case basis.
To initiate a refund, please contact our customer service team at b@somr.co with the following information:
Refund requests are typically reviewed within 5 business days. Approved refunds will be issued to the original payment method within 5-10 business days after approval.
Certain services or products may be non-refundable. These will be clearly identified at the time of purchase. Completed custom work or consulting services that have been fully delivered are generally non-refundable.
If you believe a charge was made in error or you have a billing dispute, please contact us at b@somr.co before initiating a dispute with your payment provider. We are committed to resolving issues promptly and fairly.
We will investigate all disputes within 10 business days and provide a written response with our findings and any proposed resolution.
We encourage customers to contact us directly before filing a chargeback with their bank or credit card company. Filing a chargeback without first attempting to resolve the issue with us may result in delays and additional complications.
For any questions regarding this policy, please reach out to us at b@somr.co.